Customer Support
We acknowledge how critical is customer service for any business to flourish and Web Marketing Guru provides 24×7 reliable support system over phone, Chat and email to resolve to customer/merchant queries, provide solution in accordance to precise client instructions and promote the products or services as per the agreement. The Support associates with excellent English are constantly trained by Voice trainers and Management Gurus in steps that one should follow to walk a customer that they feel welcomed, empowered and happy to return. They are professional yet personal in their approach and and are equipped with the client’s questions to probe politely in order to first listen and then address their need with the best possible solution. All calls are recorded and chats saved for internal quality assessment under the supervision of the management with direct access provided to each client.
Web Marketing Guru also maintains a high level of world class customer service over mail and chat with the support of multiple ISPs and 24 hour power back up . Web Marketing Guru is capable of bringing success to your business, promoting your brand and growing your sales through its force of diligent customer service experts that share your vision of Quality and Progress.
- Email support- Replying to email inquiries
- Chat Support- Real time web support
- Voice Support- Real time Phone support
- Newsletter
Why Web Marketing Guru?
- Proven execution track record with focus on global delivery, strategic alliance, and innovation
- Pool of domain experts that understand client business
- 24/7 work environment & interaction across all hierarchies
- In-depth understanding of regulatory compliance governing information security, privacy, and accountability
- A strong governance framework to monitor performance, delivery requirements and client satisfaction
